7j999 Privacy Policy

Privacy at a Glance

Your Data, Your Rights

This Privacy Policy ("Policy") describes how 7j999 ("we", "us", "our") collects, processes, stores, and protects personal information about users ("you", "your") of the 7j999 platform available at https://7j999.pro. This Policy applies to all players who register on, access, or use any part of the 7j999 Platform, regardless of device or access method.

By registering on or using 7j999, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform overall.

7j999 collects personal information in several ways: directly from you when you register or use the Platform, automatically through cookies and tracking technologies, and from third-party sources such as payment providers when they process your transactions. The categories of personal data we collect are set out below.

7j999 uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis to do so, and only to the extent necessary for the stated purpose.

• Account management: to create, maintain, and secure your 7j999 account, process your login sessions, and communicate with you about account-related matters such as security alerts, deposit confirmations, and withdrawal notifications.
• Payment processing: to process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay), verify transaction authenticity, and maintain financial records in compliance with applicable regulations.
• Identity verification (KYC): to verify that you meet the eligibility requirements for using 7j999, including age verification (21+ only), and to comply with our anti-money laundering (AML) obligations where applicable.
• Responsible gaming: to operate deposit limits, session reminders, reality checks, and self-exclusion features on your account. Gameplay and betting data is used to monitor for signs of problem gambling and to provide tailored responsible gaming support where necessary.
• Fraud prevention and security: to detect and prevent fraud, money laundering, and other prohibited activities on 7j999. This includes analysing IP addresses, device fingerprints, and betting patterns to identify suspicious account activity.
• Platform improvement: to analyse usage patterns and technical performance data in aggregate and anonymised form to improve the 7j999 platform, fix bugs, and develop new features that better serve Bangladesh players.

7j999 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being processed.

• Contract performance: processing that is necessary to provide the services you have requested, including account management, payment processing, and gameplay operations. Without this processing, 7j999 cannot operate your account or provide the services described in our Terms & Conditions.
• Legal obligation: processing that is required to comply with applicable laws and regulations, including anti-money laundering (AML) rules, know-your-customer (KYC) requirements, and financial record-keeping obligations. 7j999 cannot waive these processing activities regardless of your preferences.
• Legitimate interests: processing carried out for the purposes of fraud prevention, security monitoring, platform improvement, and responsible gaming support, where those interests are not overridden by your fundamental privacy rights.
• Consent: processing carried out for optional purposes such as marketing communications, where we have obtained your explicit consent. You may withdraw consent for consent-based processing at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7j999 does not sell, rent, or trade your personal information to third parties. We may share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment service providers: we share transaction data with your chosen payment provider (bKash, Nagad, Rocket, Upay) to the extent necessary to process your deposits and withdrawals. Each provider receives only the minimum data required to execute the specific transaction you have initiated.
• KYC and compliance service providers: we may share identity documents and related data with third-party KYC verification services that assist us in meeting our regulatory compliance obligations. These providers are contractually bound to handle your data confidentially and may not use it for any other purpose.
• Law enforcement and regulatory authorities: we may disclose your personal data to government authorities, law enforcement agencies, or regulators where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure where permitted by law.
• Technology and hosting providers: we use third-party hosting, cloud storage, and technical infrastructure providers to operate the 7j999 platform. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.

When you make a deposit or withdrawal on 7j999 using bKash, Nagad, Rocket, or Upay, the actual payment authentication — including your mobile wallet PIN or any one-time password (OTP) — is handled directly by the payment provider through their own secure interface. 7j999 does not receive, process, or store your mobile wallet PIN, bank account passwords, or full payment credentials of any kind.

7j999 retains financial transaction records — including deposit amounts, withdrawal amounts, dates, times, and payment method references — for a minimum period required by applicable financial regulations. These records may not be deleted upon a Player's request where their retention is required by law or is necessary for the resolution of an outstanding dispute.

7j999 uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, maintain your login session, and improve your experience. The types of cookies we use are described below.

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of 7j999 — for example, disabling session cookies will prevent you from staying logged in. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

7j999 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The table below summarises our standard retention periods by data category. Account data (registration information, gameplay records, and transaction history) is retained for a minimum of 5 years following account closure to comply with AML and financial record-keeping regulations applicable in Bangladesh.

KYC identity documents are retained for the period required by applicable AML regulations, which is typically 5 years from the date of the last transaction associated with the verified account. Technical and usage data collected via cookies is retained for a maximum of 13 months from the date of collection, after which it is deleted or anonymised. Marketing consent records are retained for as long as you remain opted in, plus 3 years following any opt-out, to demonstrate compliance.

7j999 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, we take the following steps to protect your information.

• SSL/TLS encryption: all data transmitted between your browser or device and the 7j999 platform is encrypted using industry-standard SSL/TLS protocols. This prevents third parties from intercepting your data in transit.
• Access controls: access to personal data held by 7j999 is restricted on a need-to-know basis. Only authorised personnel whose job responsibilities require access to specific categories of data are permitted to access that data, and all access is logged for audit purposes.
• Password security: user account passwords are stored as salted cryptographic hashes. 7j999 staff cannot view your password in plain text. You are responsible for choosing a strong, unique password for your 7j999 account and keeping it confidential.
• Incident response: 7j999 maintains a data breach response procedure. In the event of a security incident that affects your personal data, we will take immediate steps to contain the incident and will notify affected users as required by applicable law.

As a 7j999 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with a clear description of your request. We will respond within 5 business days where possible, and no later than 30 calendar days in all cases.

Please note that some rights are subject to exceptions — for example, the right to erasure does not apply where 7j999 is required by law to retain your data (such as financial records subject to AML retention obligations). Where a right cannot be exercised in full due to a legal obligation, 7j999 will explain the specific reason in its response to your request.

7j999 is strictly an adults-only platform. All users must be at least 21 years of age to register and use 7j999. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

The 7j999 platform may contain references to third-party payment providers and game developers whose products appear on the Platform. These third parties have their own privacy policies which govern how they collect and use your data when you interact with their services. 7j999 is not responsible for the privacy practices of any third-party provider, and we encourage you to review the relevant provider's privacy policy before sharing personal information with them.

7j999 reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Where the changes are material, we may provide additional notice through the Platform or by sending a notification to your registered mobile number or email address.

Your continued use of 7j999 following the publication of an updated Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the updated Privacy Policy, you should stop using 7j999 and may request account closure by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 7j999 handles your personal information, please contact our support team using the details below. We are available 24 hours a day, 7 days a week.

Email

[email protected]

When contacting us about a privacy matter, please include your registered username and a clear description of your request or concern. This allows us to locate your account and respond accurately. We aim to acknowledge all privacy requests within 2 business days and resolve them within 5 to 30 calendar days depending on complexity.